How quickly can you dispatch the emergency ambulance?

At Nova Ambulans we provide 24/7 private emergency ambulance service in Istanbul. On average we dispatch a fully equipped ambulance to the Asian side in about 9 minutes and to the European side in about 12 minutes. We monitor traffic and weather in real time to send the closest crew, but actual response times can vary with call volume and exceptional situations.

Is a physician available in the ambulance?

Our standard emergency ambulances are staffed with paramedics and EMTs. If the case requires it, we can also assign a physician to the crew as long as you let us know in advance on the form.

Which equipment is available on board?

Core equipment: defibrillator, cardiac monitor, ventilator, and advanced life support sets. Trauma/transport: immobilisation boards, scoop stretcher, cervical collars. Medications: essential emergency medication kit. All vehicles comply with Turkish Ministry of Health regulations and are inspected regularly.

Can the service be covered by insurance?

Many private health insurance policies can cover private ambulance services in emergencies or when there is a doctor’s referral. You pay us first, then submit the invoice we issue to your insurer for reimbursement if your policy allows. For contracted corporate partners, we can work with insurers on a direct billing basis.

Emergency Medical Services

Emergency Ambulance Service

24/7 emergency medical service throughout Istanbul. With our fully equipped ambulances and experienced team, we are by your side immediately in emergencies.

+90 216 339 00 39 WhatsApp

Definition

What is an Emergency Ambulance?

An emergency ambulance is a fully equipped Emergency Ambulance (red-stripe) with advanced life support equipment, designed for immediate response to life-threatening situations such as heart attack, stroke, severe trauma, and sudden loss of consciousness. As a private emergency service, Nova Ambulans dispatches the nearest crew across Istanbul on demand and safely transfers the patient to the appropriate medical facility.

Why Nova Ambulance Emergency Service?

24/7 Service

Available every day, every hour

Expert Team

Experienced paramedics and EMTs

Fully Equipped

Defibrillator, monitor and respiratory support in every vehicle

Rapid Response

Fast arrival with real-time GPS tracking

When Should You Call Emergency Ambulance?

Response to life-threatening emergencies like heart attack, stroke

Traffic accidents and trauma cases

Sudden loss of consciousness and fainting

Severe breathing difficulties

Severe chest and abdominal pain

Serious injuries and bleeding

Poisoning and allergic shock

Epileptic seizures

Emergency Response Process

Call

Reach us by phone or WhatsApp

Assessment

Our team quickly assesses the situation

Dispatch

Nearest ambulance departs immediately

Response

Arrive at scene and begin medical intervention

Transfer

Patient transferred to appropriate medical facility

Equipment in Our Ambulances

All our emergency ambulances are equipped according to Ministry of Health standards with the following equipment:

Defibrillator (cardiac shock device)
ECG monitor
Oxygen system and ventilator
Aspirator (vacuum pump)
Stretcher and transfer equipment
Emergency medication kit
Trauma and first aid supplies
Immobilization equipment

Districts We Serve

We provide 24/7 emergency ambulance service across every Istanbul district.

Kadikoy Besiktas Uskudar Sisli Atasehir Bakirkoy Maltepe Fatih All Districts →

Emergency Ambulance FAQ

Key questions about our emergency ambulance service

What is an Emergency Ambulance?

Equipment in Our Ambulances

All our emergency ambulances are equipped according to Ministry of Health standards with the following equipment:

Defibrillator (cardiac shock device)
ECG monitor
Oxygen system and ventilator
Aspirator (vacuum pump)
Stretcher and transfer equipment
Emergency medication kit
Trauma and first aid supplies
Immobilization equipment

Emergency Ambulance Service

What is an Emergency Ambulance?

Why Nova Ambulance Emergency Service?

When Should You Call Emergency Ambulance?

Emergency Response Process

Call

Assessment

Dispatch

Response

Transfer

Equipment in Our Ambulances

Related Services

ICU Patient Transport

Doctor-Accompanied Transfer

Intercity Patient Transport

Districts We Serve

Emergency Ambulance FAQ

Key questions about our emergency ambulance service

Emergency Ambulance Service

What is an Emergency Ambulance?

Why Nova Ambulance Emergency Service?

When Should You Call Emergency Ambulance?

Emergency Response Process

Call

Assessment

Dispatch

Response

Transfer

Equipment in Our Ambulances

Related Services

ICU Patient Transport

Doctor-Accompanied Transfer

Intercity Patient Transport

Districts We Serve

Emergency Ambulance FAQ

Key questions about our emergency ambulance service