24/7 Non-Stop Service 34722 Kadıköy / Istanbul info@novaambulans.com
Nova Health Management Consultancy and Medical Products Industry Trade Limited CompanyMinistry of Health approved, fully equipped ambulance services since 2010.
The legal basis, licences, and certifications under which Nova Ambulans operates are listed below.
Operating with private ambulance license from the Ministry of Health of Turkey.
Ministry of Health Licensed
All our team members are certified and experienced paramedics.
Certified Paramedics: 30+
We serve JCI accredited hospitals and our ambulances undergo regular testing.
Regular Testing and Inspection
Fully compliant with Occupational Health and Safety regulations.
OHS Certificate: 2023/COMPLIANT
Full compliance with all legal regulations
Full compliance with regulation OG-8/1/2025-32776 (amended: OG-24/6/2025-32936). We operate with ambulance service certificate, qualification certificates, responsible manager certificate, and personnel work permits. All cases are reported to SKKM via ASOS (Article 17). Subject to regular audits at least 3 times per year (Article 26).
Patient personal data is protected under KVKK (Law No. 6698). Records are processed per General Directorate of Health Information Systems security policies (Regulation Article 23/4). All records are kept for 5 years (Article 24).
Regular procedures for safe disposal of medical waste.
Compliance with WHO and Ministry of Health infection control protocols.
Our website and all promotional activities comply with regulation OG-29/7/2023-32263 (Regulation Article 31/5).
Our team holds internationally recognized training and certifications including ACLS, PHTLS, PALS, ITLS and BLS clinical certifications plus ASTE advanced driver training.
Advanced intervention competency in cardiac arrest and other cardiovascular emergencies.
Training on correct approach and intervention for trauma patients in the prehospital setting.
Expertise in approach and life support specific to emergencies in infants and children.
International standard approach to prehospital trauma patient assessment and intervention.
Core resuscitation and airway-management competency held by all team members.
Advanced driving techniques and defensive driving training for safe and fast transport.
Our ambulances are equipped with medical devices including ventilators, patient monitors, defibrillators, and infusion pumps
All our equipment undergoes regular maintenance and calibration tests.
Expert and certified healthcare staff
Certified and experienced paramedic team
Experienced drivers with emergency driving training
Emergency medicine specialist support (when needed)
24/7 call center and coordination team
Avg. arrival ~9 min in Istanbul (target <15 min)
Infection control and patient safety protocols
Our team members receive regular updated training
Regular internal and external quality audits
All interventions are recorded in detail
Continuous improvement and development-focused approach
Our crew holds ACLS (Advanced Cardiac Life Support), PHTLS (Prehospital Trauma Life Support), PALS (Pediatric Advanced Life Support), ITLS (International Trauma Life Support) and BLS (Basic Life Support) clinical certifications, and our drivers complete ASTE (Ambulance Driving Techniques) training.
Yes. We have operated under a Ministry of Health certificate of conformity since 2010, with an ambulance service certificate, a per-vehicle qualification certificate, and a responsible-manager certificate.
Our medical content and clinical standards are reviewed by our Medical Board of named physicians and paramedics.
See our Medical Board for the team reviewing our content, and our Regulatory Compliance page for the legal framework we follow.
We are at your service 24/7 with our certified team and fully equipped ambulances.
