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Ministry-Licensed · 24/7

Nova Ambulans — Private Ambulance & Intercity Patient Transport in Istanbul

24/7 private ambulance in Istanbul & intercity transfers. Credit/debit cards accepted. Call now.

Since 2010
Ministry-licensed
45,000+
Patient transfers
5+
Ambulances
~9 min
Avg. arrival
Fully equipped Nova Ambulans private ambulance vehicle on duty in Istanbul
Nova Ambulance's friendly medical team
About Us

Why Nova Ambulance?

Nova Sağlık was founded in 2007 to provide private-healthcare consultancy. Since 2010, as Nova Ambulans, we have run emergency and planned patient transfers across Istanbul. Emergency ambulance, intercity transfer, and event medical support are our main services.

Ministry Licensed
Licensed private emergency service under Turkish Ministry of Health.
Certified Crews
Paramedics, EMTs and seasoned ambulance drivers.
Fully Equipped Fleet
Emergency Ambulances equipped to intensive-care standards, on standby across Istanbul.
Hospital Network
Coordination with 200+ private and public hospitals.

Private Ambulance Service in Istanbul

Ministry of Health approved, 24/7 emergency ambulance and patient transport service since 2010

A private ambulance is a patient-transport and emergency-response service licensed by the Turkish Ministry of Health that operates independently of the state 112 emergency line. 112 is free, handles life-threatening emergencies, and takes the patient to the nearest suitable public hospital; a private ambulance complements it — reaching the private or public hospital the patient or family prefers, on a planned schedule and in a fully equipped vehicle.

In Istanbul a private ambulance is most often chosen for planned hospital-to-home or hospital-to-hospital transfers, safe transport after discharge, intercity patient transfers, moving bedridden or intensive-care patients, and medical standby at events. Nova Ambulans crews are licensed paramedics and emergency medical technicians, and a doctor accompanies the transfer when the case calls for it. If you are unsure which type of vehicle you need, simply describe the situation when you call — the right crew and equipment are dispatched accordingly.

Ministry Approved

Ministry of Health Licensed

30+ Certified Paramedics

15+ Experienced Drivers

~9 min Arrival

Average (target <15 min)

Serving JCI Hospitals

Accredited

Why Private Ambulance?

Private ambulance is a practical alternative to 112 for planned transfers. It offers comfortable transport for stable patients and doctor support when needed.

Our Service Areas

We serve every Istanbul district. Kadıköy-based teams respond fast on both sides.

View all regions →

Our Services

  • Emergency Ambulance: Rapid intervention in emergencies like heart attack, breathing difficulties
  • Intercity Transfer: Safe patient transfer to every city in Turkey
  • Hospital to Home: Safe transfer of discharged patients
  • Event Support: Health measures for events

Modern Equipment

Our ambulances fully compliant with Regulation No. 32776:

Defibrillator
ECG Monitor
Ventilator
Oxygen System
Aspirator
Emergency Drug Set

24/7 Private Ambulance

Call now. Our nearest ambulance departs immediately.

FAQ - Service Overview

General Questions

Are your ambulance services available 24/7?

Yes, we provide uninterrupted ambulance services 24/7 throughout Istanbul and across Turkey. You can reach us anytime for emergencies.

What is the difference between private ambulance and 112?

112 Emergency Service is a public service focused on life-threatening situations. Private ambulances serve both in emergencies and in planned transfers such as comfortably transporting stable patients (e.g., hospital to home, home to appointment).

How is your pricing?

Pricing varies depending on the type of service (emergency, transport), distance, and the patient’s condition. Please contact us for detailed information and quotes.

What payment options do you accept?

We accept cash, credit/debit cards (contactless POS), and bank transfer. All services are invoiced.

Does private health insurance or SGK cover private ambulance services?

This depends on your policy coverage and SGK's current regulations. Some private insurances may cover it in emergencies or if deemed necessary by a doctor. SGK typically covers inter-hospital transfers under certain conditions. We can issue an invoice for insurance submission upon request.

Service Details

Are your ambulances fully equipped?

Yes, all our ambulances comply with Ministry of Health regulations and are fully equipped with modern medical devices and emergency equipment.

Do you provide intercity patient transport?

Yes, we provide safe and comfortable intercity patient transport throughout Turkey. Our specially equipped vehicles and experienced teams handle long-distance transfers.

Can I rent an ambulance for events?

Yes, we provide fully equipped ambulances and medical teams for concerts, sports events, fairs, and all organizations.

Do your ambulances have doctors on board?

All our ambulances are staffed by certified paramedics and EMTs. A doctor can be added upon request for an additional fee.

What is the difference between red and blue striped ambulances?

A red stripe indicates a fully equipped 'Emergency Ambulance' capable of responding to emergencies. A blue stripe indicates a 'Patient Transport Ambulance' used for transporting stable patients. Nova operates exclusively red-stripe Emergency Ambulances.

Can a patient's relative accompany as a companion in the ambulance?

Yes, depending on the patient’s condition and team approval, one companion is usually allowed to accompany the patient.

Emergency Situations

What information should I prepare to call an ambulance?

During the call, inform our operator of the patient’s general condition, age, consciousness status, exact address, and a reachable phone number to speed up the process.

What should I do until the ambulance arrives?

Stay calm and ensure your safety first. If the patient is unconscious and not breathing, start basic life support. Apply pressure to severe bleeding with a clean cloth. If no trauma is suspected, lay the patient on their side to keep the airway open.

How long will it take for you to arrive?

Our nearest team is dispatched immediately. Depending on traffic and distance, our goal is to reach you as soon as possible.

Emergency

Emergency? Call now

Our paramedic crews are on standby 24/7. Every second counts — call directly.