International Patient Transfer Service
Patient transfer from Turkey abroad or from abroad to Turkey. Including flight coordination, medical escort, and customs procedures.
Why Nova International Patient Transfer?
Flight Coordination
Medical evacuation and air ambulance via airlines
Document Management
Passport, visa, and medical clearance coordination
Medical Escort
Physician or paramedic-accompanied flight
End-to-End Service
From airport transfer to hospital delivery
Required Documents & Coordination Process
The following documentation and coordination processes are managed by our team for international patient transfers:
Transfer Methods
Air Ambulance
Direct flight by specially equipped air ambulance for critical patients
Commercial Flight Escort
Transfer with medical escort on scheduled commercial flights for stable patients
Ground Ambulance
ICU ambulance transfer by road to Europe and neighbouring countries
How Does the International Patient Transfer Process Work?
International patient transfer is a far more complex process than standard patient transport. The patient's medical condition must be evaluated, the appropriate transfer method determined, document coordination managed, and hospital communication in the destination country established -- all simultaneously.
At Nova Ambulans, our international patient transfer operations are managed by our central coordination unit, active 24/7. Simultaneous communication with airlines, airports, consulates, and destination hospitals ensures every stage of the process is kept under control.
What is International Patient Transfer?
International patient transfer is a patient transport service performed with medical escort from one country to another. It encompasses air ambulance, commercial flight medical escort, and cross-border ground ambulance options. End-to-end service is provided including flight coordination, medical document management, customs procedures, and hospital communication in the destination country.
Unlike intercity transfer, international transfer requires additional procedures including passport, visa, customs, and airline medical clearance.
What Is Included
Who Is International Patient Transfer For?
Patients Seeking Treatment Abroad
Patients requiring transfer from Turkey to Europe, USA, or other countries for treatment
Medical Tourism Patients
International patients wanting to return to their home country after treatment in Turkey
Diaspora Families
Families living abroad wanting to transport their relatives in Turkey to their own country
Insurance Companies
Insurance institutions requiring international patient repatriation coordination under policy coverage
International Transfer Operation Process
Coordinating an international patient transfer
Road ambulance, air ambulance and medical escort on a scheduled flight are assessed against the patient’s condition, route and carrier acceptance requirements. Not every option is suitable for every patient or route.
Origin and destination
Share the countries, cities, hospital or home addresses and preferred date. Contacts at the sending and receiving medical facilities help coordinate the handover chain.
Documentation and suitability
Provide a current medical summary, support requirements and the status of travel documents. Medical clearances and carrier acceptance are confirmed separately for the chosen transport method.
Scope of the quote
Clarify whether airport ground transfers, the flight or road journey, medical escort, waiting and third-party services are included. A domestic per-kilometre calculation alone is not an international transfer quote.
About International Patient Transfer
International patient transfer is a comprehensive health logistics service for situations requiring patient transport from Turkey abroad or from abroad to Turkey. At Nova Ambulans, we provide international patient transfer coordination worldwide, with a focus on Europe.
International transfer is a much more complex process than standard patient transport. Multiple components must be managed simultaneously, including patient medical reports, passport and visa procedures, airline medical clearance forms (MEDIF/MEDA), customs medical equipment permits, and hospital coordination in the destination country.
Service details
The transfer method is determined based on the patient's clinical condition. Air ambulance is preferred for critical patients, while stable patients can be transferred via medical escort on commercial flights. In both cases, a doctor or experienced paramedic accompanies the patient.
Our operations are managed by our central coordination unit, active 24/7. Simultaneous communication with airlines, airport authorities, consulates, insurance companies, and destination hospitals ensures every stage of the process is under control.
Frequently Asked Questions
Common questions about International Patient Transfer
Which countries do you transfer patients to?
We organize patient transfers to Europe, the Middle East, North Africa, and many destinations worldwide. Required permits and coordination for each destination country are handled by our team.
Is an air ambulance used?
Depending on the patient's condition, air ambulance or medical escort on scheduled flights are available. Detailed evaluation is conducted for both options.
Do you assist with insurance and customs procedures?
Yes, our team guides your family through insurance documentation, customs health clearances, and consulate correspondence when needed for international transfers.
Do you offer patient transfers from abroad to Turkey?
Yes, patient transfers from abroad to Turkey are also within our scope. Airport ambulance meet-and-greet and hospital transfer upon arrival are included.
Contact us for International Patient Transfer
Reach us instantly via our 24/7 call center or WhatsApp.
