About Us
Operating in the private healthcare sector since 2007, Nova Ambulans has provided 24/7 ambulance services across Istanbul since 2010. We handle emergency ambulance calls, intercity patient transfers, and event medical coverage.
Our Mission
To reach everyone who needs an emergency response or a planned transfer across Istanbul, around the clock, with licensed crews and fully equipped ambulances — and to complete every transfer safely and on time.
Our Vision
To be the first operator that comes to mind when a private ambulance is needed in Istanbul — trusted for the quality of our crews and our response times.
Our Values
The values that form the foundation of our service philosophy
Patient-Centered Approach
Health and comfort are our priority. We work with a meticulous, caring approach.
Fast Response
Our 24/7 team reaches you fast. Average arrival in Istanbul is ~9 minutes (target <15 min).
Reliability
Reliable service with Ministry-approved licenses and certifications.
Quality Standards
We serve JCI-accredited hospitals and follow high quality standards.
Our History
Key milestones we have achieved over the years
NOVA Sağlık Founded
Founded NOVA Sağlık to provide health management consultancy.
NOVA Ambulans Launched
Launched our ambulance service under the NOVA Ambulans brand.
Licensed 24/7 Service
Licensed by the Provincial Health Directorate; 24/7 service started.
Corporate Transfer Agreements
First corporate transfer agreements signed with hospitals.
Fleet & Team Expansion
Fleet and field teams expanded; coverage broadened.
24/7 Call & Operations Center
Centralized call and dispatch processes.
Film/TV Set Medical Services
Launched on-set medical and emergency services.
Advanced Equipment Investment
Upgraded in-ambulance medical equipment.
Digital Operations – Live Tracking
Deployed task assignment and live GPS tracking.
Pandemic Protocols
Implemented isolation and safe transfer protocols for COVID-19.
Inter-city & International Transfer
Increased inter-city and cross-border capacity.
Quality & Training Programs
Standardized internal audits and regular trainings.
Brand & Digital Transformation
Renewed the website, SEO, and intake channels.
Event/Field Medical Services
Expanded on-site medical services for events.
Accreditation Prep & New PWA
Started accreditation prep; upgraded task management app.
Our Team
Our certified field and operations-centre teams
30+ Certified Paramedics
Our experienced paramedic team with continuous training
15+ Experienced Drivers
Our expert drivers trained in emergency driving
3 Doctors
Doctor-accompanied patient transport service when needed
5 Operations Team
Our 24/7 call center and coordination team
Training & Certification
What keeps quality high in the field is the continuous training we invest in our teams. We run all mandatory and ongoing training through our own education portal and make the certificates we issue publicly verifiable.
See the full set of our team credentials on the Credentials & Certifications page, and the clinicians who review our content on our Medical Board page.
Training Portal
Our employee training and assessment platform covering occupational health & safety, patient rights & privacy, prevention of violence in healthcare, basic first aid, and driver safety.
Visit Training Portal →Certificate Verification
Anyone can publicly verify a team member's certificate via certificate number or QR code. It lets corporate clients quickly confirm the qualifications of the team on site.
Verify a Certificate →Company Information
Legal Name:
Nova Sağlık Yönetim Danışmanlık ve Medikal Ürünler Sanayi Ticaret Limited Şirketi
Trade Name:
Nova Ambulans
Address:
Eğitim Mahallesi, Avrasya İş Merkezi Asil Sokak No:3/C Kat:1 Daire:22/23, 34722 Kadıköy/İstanbul
License No:
Sağlık Bakanlığı Ruhsatlı
Phone:
+90 216 339 00 39Email:
info@novaambulans.com
Brand Disambiguation
Nova Ambulans is an independent organization operating exclusively in emergency medical services and patient transport. We are not affiliated with clinics offering aesthetic, dental, or hair transplant services.
The Nova Ambulans brand has provided private ambulance services in Istanbul since 2010. Our fleet consists of red-stripe Emergency Ambulances equipped to intensive-care standards; we handle both emergency response and planned patient transfers with these fully equipped vehicles.
Contact Us in Emergency
We are at your service 24/7. Call now for your emergency ambulance needs.
