What Is ASOS? How to Log In to Turkey's ASOS System: Address and Steps
The Emergency Health Automation System (Acil Sağlık Otomasyon Sistemi, ASOS) is Turkey's central digital platform for ambulance services. Learn how to log in at asos.saglik.gov.tr, who sets up user permissions, how the system records cases and coordinates Health Command and Control Center (SKKM) dispatch, and how it protects patient data under the 2025 Ambulance Regulation.
- Medical review
- Nova Ambulans Sağlık Kurulu (Medical Board)Prepared with input from the Medical Board. AI-assisted draft.
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- Last reviewed
- Reading time
- 10 min

Key takeaways
- The Emergency Health Automation System (ASOS) is the information system, developed by the Ministry of Health's Directorate General of Emergency Health Services, that holds records of pre-hospital emergency and patient-transport cases from call to hospital handover.
- You log in to the Emergency Health Automation System (ASOS) at asos.saglik.gov.tr through the Ministry's Common Login Point with e-Devlet, e-İmza, Mobil İmza or an @saglik.gov.tr e-mail password; the province's Emergency Health Automation System (ASOS) unit sets up user roles and permissions.
- Private ambulance services must record every task in the Emergency Health Automation System (ASOS) and report each case through it to the Health Command and Control Center (SKKM) immediately (Articles 17 and 23).
- Patient data in the Emergency Health Automation System (ASOS) is processed under the Personal Data Protection Law No. 6698 (KVKK); records are kept for five years (Article 24).
In this article (6 sections)
- How Do You Log In to the Emergency Health Automation System (ASOS)?
- What Does the Emergency Health Automation System (ASOS) Do?
- What Data Does the Emergency Health Automation System (ASOS) Record?
- Why Does the Emergency Health Automation System (ASOS) Matter for Patients?
- Frequently Asked Questions
- Sources
The Emergency Health Automation System (Acil Sağlık Otomasyon Sistemi, ASOS) is the central information system, developed by Turkey's Directorate General of Emergency Health Services, that underpins every licensed ambulance service in the country. 15 Article 4(1)(c) of the 2025 regulation defines it as "the information system used in delivering pre-hospital emergency health services and patient transport services, in which all records and transactions deemed appropriate by the Directorate General are kept and which can be integrated with relevant institutions or organizations where necessary." Under the Ambulances and Emergency Health Vehicles Regulation that came into force in January 2025, ambulance operators covered by the regulation, public and private, must record every ambulance task in the system and use it for case reporting and dispatch coordination. 118
Quick answer: You log in to the Emergency Health Automation System (ASOS) at the Ministry of Health's address, asos.saglik.gov.tr, through the Ministry's Common Login Point (Ortak Giriş Noktası), using e-Devlet, e-İmza, Mobil İmza or the password of a Ministry @saglik.gov.tr e-mail account. 69 Nova Ambulans is a private ambulance company; you cannot log in from this page.
How Do You Log In to the Emergency Health Automation System (ASOS)?
Note: This is an information guide written by Nova Ambulans. Nova Ambulans does not own or run this system; it was developed by the Ministry of Health's Directorate General of Emergency Health Services. 15 Logging in to the Emergency Health Automation System (ASOS) always starts at the Ministry of Health's own addresses (asos.saglik.gov.tr and the Common Login Point, ogn.saglik.gov.tr); with the e-Devlet option, identity is verified on e-Devlet's own page (turkiye.gov.tr). Never enter your Turkish ID number or passwords on any other site.
Current Address: asos.saglik.gov.tr
The system's address is https://asos.saglik.gov.tr. When it opens, the browser tab shows the title "Kullanıcı Girişi | Acil Sağlık Otomasyon Sistemi | Acil Sağlık Hizmetleri Genel Müdürlüğü | T.C. Sağlık Bakanlığı" (User Login, Emergency Health Automation System, Directorate General of Emergency Health Services, Ministry of Health). That title, and an address ending in saglik.gov.tr, tell you that you are on the right page. 6
Links to the Emergency Health Automation System (ASOS) on the Ministry of Health's "Kurumsal Uygulamalar" (Institutional Applications) page and on the Directorate General of Emergency Health Services website both redirect to this address. 78 Provincial ambulance service websites point to the same address; the page of the Aksaray Provincial Ambulance Service Chief Physician's Office is one example. 17
The Old asos1 Address and the System 112 Teams Use
The older login address was asos1.saglik.gov.tr; Internet Archive (Wayback Machine) captures of it run from 2017 to 2022. 19 When we checked on September 25, 2026, the domain no longer existed, so the address does not open. 20
Search terms such as "asos 1" and "asos 112" do not point to separate systems. According to the Directorate General of Emergency Health Services, the Emergency Health Automation System (ASOS) is the same system used in all 112 Command and Control Centers and emergency health stations across Turkey. 15 The current login address is asos.saglik.gov.tr.
Step-by-Step Login
- Type asos.saglik.gov.tr into your browser's address bar. It redirects to the "Kullanıcı Girişi" (User Login) screen. 6
- This screen has no username or password box; choose "Ortak Giriş Noktası" (Common Login Point). The "UMKE Başvuru Formu" tile on the same screen is only for volunteer applications to the National Medical Rescue Team (Ulusal Medikal Kurtarma Ekibi, UMKE). 6
- The Ministry of Health Common Login Point (ogn.saglik.gov.tr) opens and shows the target application as "Acil Sağlık Hizmetleri" (Emergency Health Services). 9
- Choose one of the four methods in the table below. 9
- Two-factor authentication is mandatory for this application; follow the on-screen steps. 9
| Method | Who it is for / what you need |
|---|---|
| Şifre (password) | Only users with an @saglik.gov.tr corporate e-mail address and password issued by the Ministry's e-mail unit (e-Posta Birimi) |
| e-Devlet | Your Turkish ID number and e-Devlet password; after the e-Devlet login you are sent back to the application |
| e-İmza (e-signature) | First install the "e-Nabız e-İmza" application for your operating system |
| Mobil İmza (mobile signature) | The mobile signature your mobile operator (Turkcell, Türk Telekom, Vodafone) has set up on your line |
No Account, No Permission, or Can't Log In?
- Account and permissions: The login method only verifies your identity. User roles and permissions are set up by the Emergency Health Automation System (ASOS) unit within the province's Provincial Health Directorate / Provincial Ambulance Service Chief Physician's Office (İl Ambulans Servisi Başhekimliği). 1112 This unit creates users for new staff, cancels the users of people who have left, and also sets up external institutions and teams. 12 Permission changes go through a request form approved by the chief physician (Başhekim). 1213 To open an account or change permissions, contact this unit in your province.
- Password: The login screen at asos.saglik.gov.tr has no password box. 6 On the Common Login Point, the "Şifre" (password) method works only with the password of an @saglik.gov.tr corporate account issued by the Ministry's e-mail unit (e-Posta Birimi). If you do not have such an account, log in with e-Devlet, e-İmza or Mobil İmza. 9
- Private ambulance services: The responsible manager (mesul müdür) reports a fixed team name and code for each ambulance to the Provincial Health Directorate so that it is set up in the systems. 18
- Istanbul European side example: The IT, Communications and Emergency Health Automation System (ASOS) Unit of the Provincial Ambulance Service states that it aims to run system-related operations and provide technical support 24/7, including for private ambulance companies and municipal ambulances. E-mail: istanbul112.asos@saglik.gov.tr (page dated January 12, 2023). 14
- Software errors and e-İmza problems: The Ministry of Health's general support channel for all its software is the Software Support System (Yazılım Destek Sistemi): yazilimdestek.saglik.gov.tr. 10 The Help box on the Common Login Point screen also sends e-İmza questions there. 9 Provincial units pass problems they cannot solve on to Ministry officials. 12
Individuals and Mobile Apps
Using the system requires identity verification on the Common Login Point plus a user role set up by the provincial unit. 911 The only option for individuals on the login screen is the volunteer pre-application for the National Medical Rescue Team (Ulusal Medikal Kurtarma Ekibi, UMKE), which must be completed in person at the Disaster Health Services Unit of the Provincial Health Directorate within 30 days. 616 The Ministry of Health's Google Play developer page lists no separate Emergency Health Automation System (ASOS) app (checked September 25, 2026). 21 Ambulance crews fill in the case form on a mobile device or tablet. 1518
What Does the Emergency Health Automation System (ASOS) Do?
In practice, the Emergency Health Automation System (ASOS) is the digital spine of ambulance operations in Turkey. Its core functions include:
- Case reporting — Every case an ambulance goes out to is reported through the system to the Health Command and Control Center (SKKM) immediately, and the Health Command and Control Center (SKKM) starts the case process (Article 17). 18
- Real-time Health Command and Control Center (SKKM) coordination — The Health Command and Control Center (SKKM), embedded in the 112 call center, receives instant notification of every case through the system.
- Crew tracking — Next month's work schedules for every ambulance service and station must be entered into the system by the 25th of each month, and changes entered immediately (Article 14). 18
- Inspection and tracking — Ambulance services, stations and ambulances undergo at least three routine inspections a year and are tracked through the system and other Ministry systems (Article 26). 18
- Data archive — All records are retained for five years; if a service ceases operations, records transfer to the Provincial Health Directorate within 30 days (Article 24). 18
What Data Does the Emergency Health Automation System (ASOS) Record?
All ambulance tasks, and every procedure listed on the ambulance case record form in Annex 12 of the regulation, are recorded in the Emergency Health Automation System (ASOS) (Article 23). Under the team leader's coordination, the record covers: 18
- Medical procedures and interventions performed on patients and injured people
- Patient and casualty records
- The patient's handover to the hospital
The case form is completed for each patient on a mobile device (or on paper and then scanned), recorded in the system within 24 hours at the latest, and sent to the Health Command and Control Center (SKKM) for approval (Article 18). 18 Private ambulance services are equally obliged to record every task in the system (Articles 2 and 23). 18
Why Does the Emergency Health Automation System (ASOS) Matter for Patients?
Transparency and accountability. Because every task is recorded, inspectors can check what was done during a case, operators must present their records during an inspection, and extraordinary inspections can follow a complaint (Articles 23 and 26). 18 Personal health data processed through the system is classified as special-category personal data and is governed by the Personal Data Protection Law No. 6698 (KVKK) and the Ministry's health information security policies (Article 23/4). 12
Frequently Asked Questions
Why doesn't the old asos1 address open?
asos1.saglik.gov.tr was the system's older login address; Internet Archive (Wayback Machine) captures of it run from 2017 to 2022. 19 When we checked on September 25, 2026, the domain no longer existed. 20 The current address is asos.saglik.gov.tr, and the links on the Ministry of Health and Directorate General of Emergency Health Services websites redirect there. 78
Can I log in to the Emergency Health Automation System (ASOS) with e-Devlet?
Yes. Choose "Ortak Giriş Noktası" on asos.saglik.gov.tr, pick e-Devlet and verify with your Turkish ID number and e-Devlet password; the system then sends you back to the application. 69 To use the system, the provincial unit must also have set up a user role and permissions for you. 1112
Who sets up my Emergency Health Automation System (ASOS) permissions, and where do I get a password?
Your province's Emergency Health Automation System (ASOS) unit, within the Provincial Health Directorate / Provincial Ambulance Service Chief Physician's Office, sets up user roles and permissions. 1112 Permission changes go through a request form approved by the chief physician. 13 The login screen at asos.saglik.gov.tr has no password box, and the Common Login Point's "Şifre" (password) method works only with the password of an @saglik.gov.tr corporate account issued by the Ministry's e-mail unit. 69 If you do not have such an account, log in with e-Devlet, e-İmza or Mobil İmza. 9 On Istanbul's European side, the unit can be reached at istanbul112.asos@saglik.gov.tr (page dated January 12, 2023). 14
What is the difference between the Emergency Health Automation System (ASOS) and the Health Command and Control Center (SKKM)?
The Emergency Health Automation System (ASOS) is the software platform; the Health Command and Control Center (SKKM) is the operational coordination center that uses the system's data to monitor and direct ambulances. The Health Command and Control Center (SKKM) sits within the 112 emergency call center in each province. 18
Can patients access their Emergency Health Automation System (ASOS) records?
Patients have data subject rights under Article 11 of the Personal Data Protection Law (KVKK), including the right to request access to personal data held about them. Contact the ambulance service's responsible manager to initiate a request.
Does the Emergency Health Automation System (ASOS) apply to private ambulance services?
Yes. The 2025 regulation also covers ambulance services provided by private legal entities and requires every ambulance mission to be recorded in the Emergency Health Automation System (ASOS). 118 This keeps private-sector service quality under public oversight. Nova Ambulans records its tasks in ASOS: since May 2024, more than 6,700 patient transfers have been registered in the system (Nova operations data, 23.10.2026, rounded down). For a planned or intercity patient transfer, call 0216 339 00 39.
Sources
Numbers in the text refer to the sources below.
- Ambulances and Emergency Health Vehicles Regulation (OG-8/1/2025-32776) (opens in a new tab)Republic of Turkey Ministry of Health
- Personal Data Protection Law No. 6698 — Article 6 (opens in a new tab)T.C. Mevzuat Bilgi Sistemi, April 7, 2016
- Special Category Personal Data — Conditions for Processing Health and Sexual Life Data (opens in a new tab)Kişisel Verileri Koruma Kurumu (KVKK)
- Emergency and Critical Care (opens in a new tab)World Health Organization (WHO)
- Emergency Health Automation System (ASOS) — user login page (opens in a new tab)T.C. Sağlık Bakanlığı – Acil Sağlık Hizmetleri Genel Müdürlüğü
- Institutional Applications (Kurumsal Uygulamalar) — ASOS link (opens in a new tab)T.C. Sağlık Bakanlığı
- ASOS — link on the Directorate General of Emergency Health Services website (opens in a new tab)T.C. Sağlık Bakanlığı – Acil Sağlık Hizmetleri Genel Müdürlüğü
- Software Support System (Yazılım Destek Sistemi) (opens in a new tab)T.C. Sağlık Bakanlığı – Sağlık Bilgi Sistemleri Genel Müdürlüğü
- ASOS Unit (ASOS Birimi) (opens in a new tab)Mersin İl Sağlık Müdürlüğü – İl Ambulans Servisi Başhekimliği, August 25, 2025
- ASOS Unit Job Description (ASOS Birimi Görev Tanımı) (opens in a new tab)Erzurum İl Sağlık Müdürlüğü – İl Ambulans Servisi Başhekimliği, December 26, 2025
- Automation Unit (ASOS - Armakom - Arvento) (opens in a new tab)Malatya İl Sağlık Müdürlüğü – İl Ambulans Servisi Başhekimliği, March 11, 2024
- IT, Communications and ASOS Unit (Bilgi İşlem, Haberleşme ve Asos Birimi) (opens in a new tab)İstanbul İl Sağlık Müdürlüğü – İl Ambulans Servisi Başhekimliği (Avrupa), January 12, 2023
- Emergency Health Automation System (Acil Sağlık Otomasyon Sistemi, ASOS) (opens in a new tab)T.C. Sağlık Bakanlığı – Acil Sağlık Hizmetleri Genel Müdürlüğü
- UMKE Application Requirements (UMKE Başvuru Koşulları) (opens in a new tab)T.C. Sağlık Bakanlığı – Acil Sağlık Hizmetleri Genel Müdürlüğü, February 20, 2024
- ASOS (Emergency Health Automation) Unit (opens in a new tab)Aksaray İl Sağlık Müdürlüğü – İl Ambulans Servisi Başhekimliği, June 30, 2025
- Ambulances and Emergency Health Vehicles Regulation — consolidated text (including the OG-24/6/2025-32936 amendment) (opens in a new tab)T.C. Cumhurbaşkanlığı Mevzuat Bilgi Sistemi, January 8, 2025
- asos1.saglik.gov.tr user login page — archived capture of June 19, 2022 (opens in a new tab)Internet Archive (Wayback Machine), June 19, 2022
Nova Ambulans Sağlık Kurulu (Medical Board)
Periodically reviewed by our editorial board of emergency physicians, paramedics and clinical coordinators.
This content is informational only and does not replace professional medical evaluation. In emergencies, call 112 or +90 216 339 00 39.


