What Is SKKM? Turkey's Health Command and Control Center Explained
SKKM (Sağlık Komuta Kontrol Merkezi) is Turkey's provincial ambulance coordination hub embedded in the 112 call center. Learn how it works with private ambulance services under the 2025 Ambulance Regulation.
💡Key Takeaways
- SKKM is the Health Command and Control Center embedded in each province's 112 emergency center.
- Every private ambulance case must be reported to SKKM via ASOS the moment dispatch is confirmed (Article 17).
- SKKM monitors all ambulances in real time through vehicle tracking and ASOS data.
SKKM — Sağlık Komuta Kontrol Merkezi, or Health Command and Control Center — is the unit within each province's 112 emergency call center that coordinates all emergency health responses, including the activities of licensed private ambulance services. The 2025 Ambulance Regulation defines SKKM in Article 4(r) and places it at the center of case management and ambulance oversight. [1]
Role of SKKM
SKKM performs two main functions:
1. Coordination: When a private ambulance service accepts a call, it must immediately notify SKKM through ASOS. SKKM then opens the case in the system and can assign cases to available ambulance crews if needed (Article 16–17). [1]
2. Oversight: SKKM monitors all licensed ambulances in real time via vehicle tracking systems. Any ambulance going out of service — due to breakdown, maintenance, or accident — must notify SKKM immediately (Article 19).